Case studies
Hear some of our amazing customer stories.
An engineering business partnered with FCM to analyse travel data and identify opportunities to reduce emissions from same-day internal air travel. By improving visibility and encouraging small behavioural changes, the organisation reduced emissions in this category from 2% to 0.8% in one quarter without affecting productivity or project delivery.
FCM partnered with Super Retail Group and Qantas to implement NDC across its high-volume travel program, unlocking richer fare content, faster booking, and stronger policy control without disrupting travellers.
Arcadis, a global engineering consultancy’s meetings and events approach needed to balance sustainability goals with a distributed workforce. Learn how they got here with FCM Venue Finder.
See how FCM Consulting provided Outsourced Travel Resources (OTR) expertise to overhaul an enterprise corporate travel program across Australia and New Zealand.
When long-time partner OSRL needed a fresh approach to managing their global travel, FCM led a strategic re-implementation that modernised legacy systems, consolidated booking platforms, and unified policy enforcement across markets. This case study explores how a decade-old programme was transformed in just six months - proving that the right partner can revitalise your travel strategy without starting from scratch.
Luxury Travel Collection (LTC), a global network of high-end travel brands, partnered with FCM Meetings & Events to host their annual Global Luxury Business Owners Soirée in Longreach, Queensland. This event aimed to redefine luxury by offering a unique, culturally rich experience in the Australian outback for 100 senior leaders from around the world.
Charged with totally overhauling a government hotel programme, FCM Consulting seamlessly curated a fully-tailored outsourced solution for long term success.
From gala dinner to a festival celebration, learn how this large travel company turned to FCM Meetings & Events to change up their annual event.
Flight Centre Travel Group (FCTG) is one of the largest global travel groups. The company owns multiple leisure and corporate brands across 24 countries and employs over 15,000 people worldwide. The Australian-born company’s purpose is ‘to open up the world for those who want to see’.
This large international company goods organisation’s onboarding with FCM Travel is a tale of true collaboration and team empowerment, through clear communication and well-defined scope.
Established in 2012, Luxperience is the only event of its kind in Australia, connecting luxury travel specialists with high-end travel providers. Unlike traditional expos, this annual event focuses on creating meaningful business relationships through pre-scheduled meetings, networking & sightseeing add-ons, a gala dinner & awards night, hosted familiarisation trips (famils), and a thought leadership panel talk.
This large international consumer goods organisation needed a nuanced change management approach for its stakeholders in one subsidiary.