Case studies

Nichola Rimmer, Global Category Manager Travel & Events and team needed a way to send a simple travel booking notification by email. Learn how they used FCM Platform Approvals to do so.

Discover how we helped a leading energy company client create 25.2% hotel category savings and a 72.8% hotel supplier ESG rating.

How FCM sprung into action during the global CrowdStrike outage. Travel can be unpredictable, but with us, you’re never alone.  

A client had noticed discrepancies between its travel and expense data. FCM set about designing a reporting and reconciliation tool to bridge the gap.

When a global energy company implemented FCM Travel, it was their first change of travel management company in 15+ years. Discover how teamwork and support from FCM Consulting supercharged its change management strategy.

A global telecommunications company was ready to restart its travel programme, but a lot had changed amid the COVID-19 pandemic. Hesitant to hire a full-time internal travel manager, FCM Consulting helped them navigate this new world.

Multi-national travel services company, Flight Centre Travel Group, required a solution to upgrading an existing legacy platform. FCM Consulting, led by the Change Management stream leader, Eve Smith, supported the business in the successful migration of 2,500 employees to a new CRM platform. Read the case study to see how they did it.

A world-leading food and beverage (F&B) brand needed to consolidate its fragmented multi-million dollar global travel programme.

This is the story of how Dave Weaver, travel manager for Bechtel, faced NDC head-on and challenged FCM, SAP Concur, and United Airlines to deliver on a first-of-its-kind pilot programme.

Like many companies around the world, Discovery’s global travel operations took an unplanned pause in 2020. What at first seemed like a hindrance soon transformed into an opportunity to use the travel pause to not only create fixes, but to innovate.

We've handled a variety of common and not-so-common bumps in the road, pain points, and unique situations when it comes to corporate travel. Read these quick snapshot stories to uncover the details.

In light of recent events in Europe, there is no longer a clear border between ‘safe’ and ‘risky’ areas of the world. More than ever before, employers need to be fully engaged with duty of care and what strategies can be implemented to maximise traveller protection. Booking all travel through a single source (TMC) is vital