Case studies

Read how FCM Meetings & Events created memorable customer connections for FCM Council 2023.

Nichola Rimmer, Global Category Manager Travel & Events and team needed a way to send a simple travel booking notification by email. Learn how they used FCM Platform Approvals to do so.

Discover how we helped a leading energy company client create 25.2% hotel category savings and a 72.8% hotel supplier ESG rating.

How FCM sprung into action during the global CrowdStrike outage. Travel can be unpredictable, but with us, you’re never alone.  

A client had noticed discrepancies between its travel and expense data. FCM set about designing a reporting and reconciliation tool to bridge the gap.

When a global energy company implemented FCM Travel, it was their first change of travel management company in 15+ years. Discover how teamwork and support from FCM Consulting supercharged its change management strategy.

A global telecommunications company was ready to restart its travel programme, but a lot had changed amid the COVID-19 pandemic. Hesitant to hire a full-time internal travel manager, FCM Consulting helped them navigate this new world.

Multi-national travel services company, Flight Centre Travel Group, required a solution to upgrading an existing legacy platform. FCM Consulting, led by the Change Management stream leader, Eve Smith, supported the business in the successful migration of 2,500 employees to a new CRM platform. Read the case study to see how they did it.

A world-leading food and beverage (F&B) brand needed to consolidate its fragmented multi-million dollar global travel programme.

This is the story of how Dave Weaver, travel manager for Bechtel, faced NDC head-on and challenged FCM, SAP Concur, and United Airlines to deliver on a first-of-its-kind pilot programme.

Like many companies around the world, Discovery’s global travel operations took an unplanned pause in 2020. What at first seemed like a hindrance soon transformed into an opportunity to use the travel pause to not only create fixes, but to innovate.

We've handled a variety of common and not-so-common bumps in the road, pain points, and unique situations when it comes to corporate travel. Read these quick snapshot stories to uncover the details.