Case studies

Shell’s latest collaboration with FCM Travel has been designed to support the diverse needs of business travellers.

In 2024, Global Gathering, an incentive and conferencing opportunity unique to FCTG went to Lisbon, taking 2,300 of its hard-working team along for the festa. From sightseeing and exploring Portuguese culture, to updates and connecting with international colleagues, the event was a huge success.

How FCM sprung into action during the global CrowdStrike outage. Travel can be unpredictable, but with us, you’re never alone.  

Nichola Rimmer, Global Category Manager Travel & Events and team needed a way to send a simple travel booking notification by email. Learn how they used FCM Platform Approvals to do so.

A client had noticed discrepancies between its travel and expense data. FCM set about designing a reporting and reconciliation tool to bridge the gap.

A global telecommunications company was ready to restart its travel programme, but a lot had changed amid the COVID-19 pandemic. Hesitant to hire a full-time internal travel manager, FCM Consulting helped them navigate this new world.

When a global energy company implemented FCM Travel, it was their first change of travel management company in 15+ years. Discover how teamwork and support from FCM Consulting supercharged its change management strategy.

Multi-national travel services company, Flight Centre Travel Group, required a solution to upgrading an existing legacy platform. FCM Consulting, led by the Change Management stream leader, Eve Smith, supported the business in the successful migration of 2,500 employees to a new CRM platform. Read the case study to see how they did it.

ANZ required a corporate travel program that not only reflected its core values but also instilled trust and empowerment in its travellers.

As this financial institution grew via acquisition, it quickly realised that its travel programme was not able to keep pace.

US-based Snap-on’s travel services in China were fragmented and not up to scratch. FCM helped streamline operations.

BOQ came to FCM with the challenge of revitalising and modernising its travel program in a face-to-face driven business.