Case studies

How FCM sprung into action during the global CrowdStrike outage. Travel can be unpredictable, but with us, you’re never alone.  

Nichola Rimmer, Global Category Manager Travel & Events and team needed a way to send a simple travel booking notification by email. Learn how they used FCM Platform Approvals to do so.

Learn how FCM Consulting implemented a comprehensive car hire Request for Proposal (RFP) process to deliver outstanding results in a challenging market for a leading construction and mining equipment provider.

A client had noticed discrepancies between its travel and expense data. FCM set about designing a reporting and reconciliation tool to bridge the gap.

A global telecommunications company was ready to restart its travel programme, but a lot had changed amid the COVID-19 pandemic. Hesitant to hire a full-time internal travel manager, FCM Consulting helped them navigate this new world.

When a global energy company implemented FCM Travel, it was their first change of travel management company in 15+ years. Discover how teamwork and support from FCM Consulting supercharged its change management strategy.

Multi-national travel services company, Flight Centre Travel Group, required a solution to upgrading an existing legacy platform. FCM Consulting, led by the Change Management stream leader, Eve Smith, supported the business in the successful migration of 2,500 employees to a new CRM platform. Read the case study to see how they did it.

ANZ required a corporate travel program that not only reflected its core values but also instilled trust and empowerment in its travellers.

As this financial institution grew via acquisition, it quickly realised that its travel programme was not able to keep pace.

US-based Snap-on’s travel services in China were fragmented and not up to scratch. FCM helped streamline operations.

BOQ came to FCM with the challenge of revitalising and modernising its travel program in a face-to-face driven business.

A leading tech firm had worked with our US team for years. Learn how hotel bookings were key to its expansion into Europe and Asia.