REPORT
State of the Market 2024-2025
Business travel programmes are always at the centre of change. From evolving business goals to integrating new technology; travel managers are rethinking ‘normal’ to evolve programmes to be fit for modern workplaces.
To assess expectations for 2024 and 2025, FCM surveyed its customers about their intentions for the 12 months ahead.
What to expect
Get the pulse of corporate travel and what your industry peers are focusing on with these insights. In this report, you’ll get insights into:
- Corporate travel programme priorities for 2025
- Travel spend for meetings, events and conferences
- Sentiment towards NDC and use of AI
COMMENTARY
Travel remains valuable for businesses of any size, but programmes are coming under increased scrutiny. Travelling is still important for business growth and meeting customers.
But there is an increased desire to measure the overall return on investment of a travel programme, and it goes beyond rand savings. Because of this, the purpose of the trip and its ROI is still in the spotlight for many travel managers.
Bonnie Smith, General Manager, FCM Travel South Africa