Outsourced Travel Resources
Whether you’re a busy travel manager or a company at the start of a travel program strategy, you might find yourself in need of an additional set of hands. And not just any hands, but those of someone who knows the intricacies of business travel management, can make an impact quickly, and knows just what to do based on your business needs.
After assessing your set-up, priorities and unique situation, FCM Consulting will devise a strategy and recommend one of six options for outsourced travel management. This business travel management resource will fit seamlessly into your team. They'll alleviate the challenges outlined at the start of the project, whether that’s a tactical administrative role, a fully outsourced team, or someone more strategic.
“There’s always a lot of demand for a travel manager’s time, from duty of care to increased communication, updating the travel policy, answering traveller questions and more. Getting more done without increasing your headcount means you can spend time being more strategic.”
Ashley Gutermuth, Head of Consulting, Americas
Enhance your travel team with these roles from FCM Consulting
Travel Program Administration
Suited to: Travel Managers/Category Specialists who need more time to focus on program strategy
Business travel management requires moving people and is a complex machine that comes with many questions from business travellers. With this option, we manage the day-day administration of a well-run travel program, taking the high-frequency/low-value administrative tasks, so the company’s internal category lead is freed up to focus on strategy and overall program results.
Customised Travel Resource
Suited to: Enterprises with specific travel and expense category requirements
Travel is often too big a category for someone to manage alongside their other categories. Depending on the scope of resources available within your team, you may require additional support in the travel & expense (T&E) space. With this option, you can decide where you need the additional support and bring an individual into your team. Their responsibilities will be customised to your specific requirements. Examples of this are an individual Travel Manager, Category Specialist, Transformation Manager or Operations Travel Manager.
Online Booking Tool Management
Suited to: Travel program requiring more proactive OBT management
We combine deep online booking tool expertise with the familiarity of FCM’s travel services operations to ensure seamless support for companies looking for a better OBT support solution. With the capability to manage OBT sites worldwide – changing messaging, updating travel policy, adapting supplier listings and more – this resource is invaluable to companies looking for a simple way to streamline their online travel program.
Strategic Advisory
Suited to: Travel managers wanting to take their program to the next level
When you’re busy making all the business travel program decisions, there's little time to step back and think of the bigger picture. How could your program improve? How can you keep abreast of best practices and have a strong network of business travel industry experts? With our Strategic Advisory option, our senior consultants spend time with you reviewing your program data and requirements. They then carve out those opportunities and gaps to build your industry knowledge and ultimately, up your strategy game.
“FCM Consulting has been instrumental in helping launch and manage our newly consolidated travel program. They advise, teach, and have a little fun in the process.”
New Travel Manager, medical technology company