Latest update for travellers re-booking a cancelled Rex flight for today or tomorrow

Following on from our update to you earlier this morning regarding Regional Express (Rex) entering voluntary administration, resulting in all 737 flights being cancelled. More on that here if you missed it.

Since we last updated you, Qantas and Jetstar have announced this morning that they too will accommodate impacted travellers.

We are very pleased to let you know that FCM has been working closely with Virgin Australia, Qantas and Jetstar to streamline the re-booking process for our customers, and we’re continuing to work with the airlines to establish an improved process.

For those with Rex bookings for travel today or tomorrow we are now able to manage the re-booking process on your behalf. Please contact your FCM Travel Manager.

We are working on an update for those travelling from Friday 2 August onwards, and are in close contact with each of the three airlines to confirm a streamlined process to rebook our customers on alternative flights, regardless of your date of travel. We will be able to update you on this very shortly.

In the meantime, we appreciate your patience and understanding as we prioritise travel within the next 48 hours. Our travel managers are working incredibly hard to get you to where you need to be as quickly as possible.