Business-ready NDC that’s proven to work 

 

Practical, compliant, future-ready. FCM Travel makes new distribution capability (NDC) work for corporate travel management programmes by staying focused on our corporate clients' needs, the customer experience and service excellence.  

Here at FCM, we’ve always believed in modern air retailing – we were one of the first global travel management companies to achieve IATA (International Air Transport Association) NDC certification. Our clients can trust that we can integrate content seamlessly as we continue to work with airlines and technology providers.   

What is NDC?

New distribution capability (NDC) is a modern way for airlines to distribute airfares to travel agencies. Every airline has its own NDC implementation strategy and priorities. As a travel seller, FCM strives to clearly display these airfares alongside inventory from all our other sources, and have the ability to amend, change and service these bookings the same way as any other flight booking.

Drive NDC efficiency and value through

global ndc content

Relevant global NDC content

Align your NDC content to your travel programme goals. A broader range of content is
great, but it needs to be relevant.
business travel services

Rigorous end-to-end testing

Minimise disruption to service; our priority is to deliver content that’s fully integrated into
corporate travel programmes.
air travel expertise

Decades of air travel expertise

Integrate NDC with confidence. Our airline distribution experience enables us to
manage content fragmentation effectively.

How our approach integrates content smoothly

Customer-first and consultative

Whether you consider yourself an NDC pro or novice, we never want you to feel alone in your journey. We'll guide you through the complexities so you can make the best decisions for your travel programme. All new distribution capability content is validated before roll-out so we know it fulfils your needs.

Strong partnerships building on expertise

After years of using NDC, you can trust that we understand air distribution inside and out. Alongside our long-standing relationships with airlines, global distribution systems (GDS) and aggregators, our team are accustomed to navigating airline industry shifts and optimising air inventory.

Focus on service and relevance

NDC doesn't have to be just available, it needs to work with the booking and change processes that comes with business travel planning, through relevant channels and online booking tools. That's why it's not enough to plug in an airline's NDC solution, we prioritise airfare content that aligns with booking processes, travel policies and technology. It's only after rigorous testing and pilots that we expand access.

Keeping innovation at the forefront

Keep your NDC strategy future-proof with the confidence we can leverage technology to enhance corporate travel. Through partnering with the best technology partners, we're delivering a robust and scalable solution for business travel.

Is NDC right for your travel programme?

These are the main implications to be considered when introducing NDC content into your business travel programme. 

 

Programme adjustments 

Policies or workflows may need to change, especially to confirm if any fare inclusions align. Paid ancillaries – you're allowed to expense it – what they do and don't allow NDC bookings also still need to display in your reporting, duty of care systems, and spend tracking. If they don’t, you’re lacking full visibility. 

Pricing vs experience 

Yes, you may see lower fares. But there’s a trade-off - servicing complexity and response times could be affected. NDC fares can be harder to change. Your travel consultant might have to work differently, possibly more manually, to service an NDC booking.

Availability and compatibility

Business travel works differently to leisure. Airlines may not be ready to meet your expectations. Your complex needs Also, your online booking tool (OBT) might not show all NDC content yet. Visibility and usability can vary between platforms.

 

Our NDC portfolio  

FCM Travel is working with multiple airlines & global technology partners to launch NDC content. Note that availability and NDC connections depends on several factors such as whether an airline restricts/distribute content in a particular region or country, whether your online booking tool can support and display content, and the types of fares, ancillary services and inclusions available. 

NDC portfolio

Have questions on new distribution capability or wider airline distribution?  
 

Speak to an expert today to learn how we can make NDC work for your business travel programme. 

 
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