PRESS RELEASE
FCM Travel Announces Appointment of Michelle Jolley as New SVP of Global Marketing
Gina Ng also joins FCM Travel as New VP of Marketing in the United States
New York, NY (February 18, 2025) – FCM Travel, the flagship large market business travel division of Flight Centre Travel Group (ASX:FLT), today announced the appointment of Michelle Jolley as the new SVP of Global Marketing. In her leadership role, Jolley will oversee and manage the company’s global marketing strategy, identifying key opportunities for growth across the FCM business, which spans over 90 countries throughout the world.
An accomplished executive with years of marketing experience, Jolley has vast industry knowledge of the global business travel landscape. She previously spent nearly 10 years working for Flight Centre Travel Group in South Africa in various corporate and leisure marketing positions. In 2019, she then relocated to Philadelphia to lead FCM’s marketing division in the United States and Canada. She most recently served as FCM’s VP of Marketing, where she has been integral in driving growth for the Americas business.
To coincide with the news of Jolley’s global appointment, FCM has also named Gina Ng as its new VP of Marketing for the Americas, where she will develop and execute the overall marketing strategy for the company in the United States and Canada. Based in New York, Ng brings extensive travel industry and leadership experience to the role. Prior to joining FCM, she worked for the Singapore Tourism Board, the leading economic development agency for Singapore's tourism sector.
Throughout her 12 years with the company, Ng worked in a number of different marketing roles across Singapore, Chengdu and New York, most recently as the Vice President, Marketing and Leisure Trade, Americas. She was responsible for managing Singapore’s brand strategy, devising and implementing marketing campaigns to drive tourism spending, and more.
“I am thrilled for the opportunity to appoint Michelle to this new global role, as well as welcome Gina to the FCM family,” said Scott Alboni, Flight Centre Travel Group Global Corporate CMO. “Michelle has proven to be an incredibly effective marketing leader with a deep understanding and passion for our business. Her experience, strong leadership, and strategic mindset will be instrumental in helping FCM expand its footprint across borders, while elevating the brand globally.”
Alboni added, “As we further bolster our efforts in the Americas, Gina’s leadership, high-level industry expertise, and creative marketing vision will undoubtedly be integral to our continued success and ensure we are well-positioned for future growth in those markets.”
Jolley’s appointment is effective immediately and she will report into London-based Alboni. Ng will report directly into Jolley, with her hire effective immediately as well. For more information on FCM Travel, please visit here.
About FCM Travel
FCM is one of the world’s largest travel management companies and a trusted partner for thousands of national and multi-national organizations, including many household brands, Fortune, and FTSE 100 companies. With a 24/7 reach in 95 countries, FCM’s agile and flexible technology anticipates and solves client needs supported by expert teams who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience.
As the flagship corporate travel arm of Flight Centre Travel Group, FCM is able to deliver some of the most competitive rates, unique added-value benefits, and exclusive solutions for its clients to support their business travel requirements. A recognized leader in the travel tech space, the company has debuted several proprietary client solutions over the last 12 months including a new omnichannel platform featuring a "first of its kind" customized end-to-end user experience and FCM Booking, an innovative option to traditional OBTs.
Alongside its travel management services, the company provides specialist services through FCM Consulting and FCM Meetings & Events to service broader needs of clients. Discover the alternative at www.fcmtravel.com
Media Contact
Scott Weiss – FCM Travel
U.S. Director of PR and Communications
scott.weiss@us.flightcentre.com