Committed. Customer-focused. A little unconventional.
No matter the challenge, we'll always find a way.
Adaptable and agile, global and local, we make journeys simpler, smarter and seriously smooth.
As a market with very distinct local cultural nuances, we are addressing needs such as service delivery solutions in Japanese language support with Tokyo-based customer success teams who operate 24 hours, seven days a week, 365 days a year; and strong demand for Japanese domestic content for air and land through local partnerships.
Asami Chung
General Manager, Japan, FCM
Japan is without a doubt an exciting and dynamic market for business travel. Not only are we seeing strong demand from existing customers, prospects across Asia are also expressing strong interest for TMC support too. To harness the growth potential and capitalise on this trajectory, we are pleased to have solidified our presence while bringing onboard a slew of local talents to our Japanese team.
- Bertrand Saillet, Managing Director, Asia at FCM Travel
Recognised nationally and globally for its comprehensive travel services, customer service excellence and consultative approach to business travel management, FCM Japan offers a one-stop-shop services for organisations across all business sectors.
Our expertise
- Recognised as Asia's Leading Travel Management Company at the World Travel Awards for four years.
- FCM Japan has a well-earned reputation for delivering best in class services and long-lasting relationships with clients.
Local services
FCM Japan offers many corporate travel and expense management services including:
- 24/7 emergency assistance
- Best in market technology
- Corporate travel policy advice
- Global travel buying power
- Group bookings, and charter services
- Local and multinational support
- Meetings, incentives, conferences and events (MICE)
- Payment solutions
- Traveller safety and security services
- VIP executive service
- Visa, passport and travel insurance assistance
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6-7-29 Kitashinagawa, Shinagawa-ku, Tokyo, 141-0001 Japan
- サービス/製品に関するお問い合わせ：+81 3-4572-0532
- 予約/変更などに関するお問い合わせ：+81 3-4572-0536
contactus@jp.fcm.travel
Contact Us
6-7-29 Kitashinagawa, Shinagawa-ku, Tokyo, 141-0001 Japan
+81) 3-4572-0531
contactus@jp.fcm.travel