Travel booking tips and resources

 

Already an FCM customer? At FCM Travel, we are here to help you navigate every aspect of your trip. Whether this is your first time back on the road, or you’ve never left, we have compiled some tips and tricks to assist you while you are on your journey.

Accessing the travel portal

FCM offers a one-stop travel portal that covers all your traveler needs, including links to your customer service team and online booking tool. If you need a refresher on how to access the portal, just follow these steps:

  1. Go to https://hub.fcm.travel/Account/Login/
  2. If this is your first time logging in or if you lost your password, don’t worry! We can get you back and running in no time.
  3. Click “Forgot Your Password?”
  4. Type your company email address in the username field
  5. Click Submit Request
  6. You will receive an email with a secure link to reset your password.

Travel Tip: Keep your profile is up–to-date with important information such as contact details (address, email, mobile number), payment method, and frequent flyer details

Using Concur

If your company uses Concur for booking and you need a refresher on its features and functionality, we offer a full library of resources that you can access below:

Sam Banner

 

FCM Mobile

 

Is your trip booked? No problem! You can stay on top of real-time updates via our award-winning Mobile app! Download - FCM Travel Platform (meetsam.io) from the App Store or from Google Play for Android.

Getting started on the app is easy. For a step-by-step guide, access our short QRG HERE.

App Store Google Play