Business-ready NDC that’s proven to work
Practical, compliant, future-ready. FCM makes New Distribution Capability (NDC) work for corporate travel management programs by staying focused on our clients' needs, the traveler experience, and service excellence.
We’ve always believed in modern air retailing–we were one of the first global travel management companies to achieve IATA's (International Air Transport Association) NDC certification. Our clients can trust that we integrate NDC content seamlessly as we continue to work with airlines and technology providers.
What is NDC?
New Distribution Capability (NDC) is a modern way for airlines to distribute airfares to travel agencies. Every airline has its own NDC implementation strategy and priorities. As a travel seller, FCM strives to clearly display these airfares alongside inventory from all our other sources, and can amend, change, and service these bookings the same way as any other flight booking.

Drive NDC efficiency and value through
How our approach integrates content smoothly
Is NDC right for your travel program?
These are the main implications to be considered when introducing NDC content into your business travel program.
Program adjustments
Policies or workflows may need to be adjusted, especially to confirm that any fare inclusions align. Paid ancillaries within NDC bookings also still need to display in your reporting, duty of care systems, and spend tracking. If they don’t, you’re lacking complete visibility.
Pricing vs experience
Yes, you may see lower fares. However, there’s a trade-off: servicing complexity and response times could be affected. NDC fares can be harder to change. Your travel consultant may need to work manually to service an NDC booking.
Availability and compatibility
Business travel works differently from leisure. Airlines may not be ready to meet your expectations, your complex needs. Also, your online booking tool (OBT) may not yet display all NDC content. Visibility and usability can vary between platforms.
Our NDC portfolio
FCM is working with multiple airlines & global technology partners to launch NDC content. Note that availability and NDC connections depend on several factors, such as whether an airline restricts or distributes content in a particular region or country, whether your online booking tool can support and display content, and the types of fares, ancillary services, and inclusions available.
