Nichola Rimmer, Global Category Manager Travel & Events and team needed a way to send a simple travel booking notification by email. Learn how they used FCM Platform Approvals to do so.
When WorkPac called on FCM Meetings & Events to create a memorable Leadership Conference – inspiration, creativity and collaboration were woven into the agenda to encourage connection in an iconic hinterland location.
Before the main event kicked off for a major Australian corporate, the FCM Meetings & Events travel logistics team spent six months planning and booking 1,402 flights for attendees.
When going out to tender, GMG identified several challenges in relation to varying customer service experiences, risk management and inconsistent pricing which resulted in leakage and a compliance level of only 42%. FCM solved these challenges through best practices and a robust implementation plan.
This independent global risk consultancy specialises in helping organisations manage political and security risks in complex and hostile environments. Service quality and costs were inconsistent, leading to frustration among travellers. They turned to FCM for help.
With 359 hotels in 28 countries booking 61,000 hotel rooms worth $13.6m, our client’s current program had compliance of 80% and coverage of 93%. Working together savings of 4.5% were found in our new program with a rise in the number of hotels to 402 and compliance increasing to 89%.
FCM had managed the travel programme for our client - a world leader in electronic optical equipment and analytical instrumentation for high-end scientific and industrial research and development - for more than a decade.
