FCM Southeast Asia Management Team

Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.

Overseeing all aspects of human resources management, Anna as HR Director establishes and develops HR teams and infrastructure to effectively support business growth. She leads her team from recruitment and talent management to organisational development, diversity and inclusion, and training and development across FCM Asia’s four equity markets. Anna is also a passionate advocate in developing the role of women employees and leaders in the workplace and currently leads the Womenwise chapter in Asia.

Scott has over 16 years of experience in the travel industry with diverse roles spanning across wholesale, reservations, travel media and adventure travel before he moved into the corporate travel sector. As Chief Business Officer with a solid understanding of multiple markets including Australia, Americas and Asia, Scott will engage with multi-national clients at all levels to deliver corporate travel solutions. The role will see him drive customer satisfaction, growth and retention through the continuous evolution of travel management offerings to add value to clients.

As Director of Customer Operations, Annemiek oversees the service delivery to corporate clients in the region by personally managing the operations while enhancing customer success strategies to ensure efficiencies and customer satisfaction.
Having started her Flight Centre Travel Group journey nearly a decade ago, Annemiek was most recently Head of Account Management in Hong Kong where she was directly responsible for overseeing the travel programmes of some of FCM’s largest clients across Asia.

As CTIO for FCM Travel in Asia, Abdel leads the company’s security, information and customer-facing technology solutions. He oversees the company’s strategic IT investments and optimises IT footprints to ensure the global technology and security efforts are aligned with FCM’s business strategy and long-term goals. With a track record spanning over 16 years in the financial and insurance sector, Abdel has held key positions in information technology where he demonstrated his ability to lead teams, drive innovation and deliver high-quality solutions.