BOQ is one of Australia’s leading regional banks, with over 180 branches across the country. Established in 1874, they have always held customer service as their primary focus.
BlueScope is a global leader in premium coated and painted steel products. A primary focus for BlueScope is health and safety for their employees, which applies across all of their locations globally.
Since its establishment in February 1992, Aussie Home Loans has grown to become Australia’s leading non-bank retail financial services group, with operations spanning all Australian capital cities and major regional centres.
Our client is an Infrastructure Services Business who in 2017 booked 68,500 room nights worth $11.1m in 110 hotels across two countries, with compliance at 70%. A year later this increased to 80% with significant total savings across in 2018 of $912k.
With 359 hotels in 28 countries booking 61,000 hotel rooms worth $13.6m, our client’s current program had compliance of 80% and coverage of 93%. Working together savings of 4.5% were found in our new program with a rise in the number of hotels to 402 and compliance increasing to 89%.
As a top 250 Australian company, in 2017 our client booked 7,234 room nights in 46 hotels across four countries worth $1.6. With compliance at 75%, coverage was 74%. A year later, its program had found savings of 4-8% with room nights increased to 7,750 in 82 hotels.
FCM had managed the travel programme for our client - a world leader in electronic optical equipment and analytical instrumentation for high-end scientific and industrial research and development - for more than a decade.
