A global telecommunications company was ready to restart its travel programme, but a lot had changed amid the COVID-19 pandemic. Hesitant to hire a full-time internal travel manager, FCM Consulting helped them navigate this new world.
When a global energy company implemented FCM Travel, it was their first change of travel management company in 15+ years. Discover how teamwork and support from FCM Consulting supercharged its change management strategy.
Multi-national travel services company, Flight Centre Travel Group, required a solution to upgrading an existing legacy platform. FCM Consulting, led by the Change Management stream leader, Eve Smith, supported the business in the successful migration of 2,500 employees to a new CRM platform. Read the case study to see how they did it.
When going out to tender, GMG identified several challenges in relation to varying customer service experiences, risk management and inconsistent pricing which resulted in leakage and a compliance level of only 42%. FCM solved these challenges through best practices and a robust implementation plan.
We've handled a variety of common and not-so-common bumps in the road, pain points, and unique situations when it comes to corporate travel. Read these quick snapshot stories to uncover the details.
What happens when a medical emergency hits while you’re stuck on an oil rig? Find out in the latest marine and offshore travel case study from FCM Travel.
An American Fortune 100 multinational consumer goods manufacturer – which produces a multitude of personal care items – decided it was time for a new travel management company (TMC).
Like many companies around the world, Discovery’s global travel operations took an unplanned pause in 2020. What at first seemed like a hindrance soon transformed into an opportunity to use the travel pause to not only create fixes, but to innovate.
