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The World’s Leading Travel Management Company Award rounds off a year that has been enormously challenging for the business travel sector due to the impact of Covid-19. However, FCM has still remained committed to winning and implementing new customers, as well as investing in new technology solutions and enhancing duty of care support for clients throughout the crisis.
Charlene Leiss, President of FCTG Americas Corporate Brands, and Vicki Parris, Senior Director of Customer Experience for FCM Asia have each played a pivotol role in the growth and success of FCTG’s business, while remaining focused on driving change as thought leaders. As Top Women in Travel honourees, both women were lauded for their efforts in reinventing, leaning in and creating momentum within and beyond the travel community and their field of expertise.