Our trophy cabinet

FCM is honoured to be recognised by our clients, travel industry partners and leading award programmes for our work and overall excellence in corporate travel management. 

 

 

Industry Accolades

Industry Accolades | Awards & Accreditations | Travel and Meetings Services | FCM Travel

Travel and Meetings Services

Customer Champion 2024 
Australian Financial Review  

Service Provider of the Year 2024 
The Economic Times Travel and 
Tourism Conclave and Awards  

Best Corporate Travel Agency (Asia Pacific)
Travel Weekly Asia Readers’ Choice Awards 2024 

Hong Kong Caring Company 2023 
Hong Kong Council of Social Services  

Global TMC of the Year 
Business Travel Awards Europe 2022 

Best Corporate Travel Agency 
Asia Pacific - Travel Weekly Readers’ Choice Awards 2022 

Supplier of the Year 
Procurement Australia 2022 


 

Leading Travel Management Company in Asia, Europe, North America, Oceania and South Americas 
World Travel Awards 2022 

Best Travel Management Partner of the Year 
M&C China – 5 years running 

FCM Meetings & Events 
Cvent Pivot Partner Award 2021 

Best Supplier in Corporate Travel 
Lauriers du Voyage d'Affaires 2021 

Most Supportive Travel Agency 
Travel Daily Awards 2020 

Best International Corporate Travel Agency 
Irish Travel Industry Awards 2020 

The 10 Most Innovative Professional Services Firms 2019 
Australian Financial Review 

Best Corporate Travel Services 2018 
The ICONIC Award, India  

Best UK TMC (over £200m turnover) 
Business Travel Awards Europe 2018

Accreditations and Memberships

SAP Concur Partner | Awards & Accreditations | FCM Travel
IATA | Awards & Accreditations | FCM Travel
United Nations Global Compact | Awards & Accreditations | FCM Travel
CAPA Centre for Aviation | Awards & Accreditations | FCM Travel
The Association of Travel Management Companies of Australia | Awards & Accreditations | FCM Travel
Queensland Tourism Industry Council | Awards & Accreditations | FCM Travel
Reconciliation Australia | Awards & Accreditations | FCM Travel
Supply Nation Member | Awards & Accreditations | FCM Travel
The Institute of Travel Management | Awards & Accreditations | FCM Travel
Business Travel Association | Awards & Accreditations | FCM Travel
Global Business Travel Association | Awards & Accreditations | FCM Travel
Global Sustainable Tourism Council | FCM Travel Environmental, Social & Governance
Industry Accolades | Technology | Awards & Accreditations | FCM Travel

Technology

Global Capability Centre Award of the Year 2024
FCM India by Computer Society of India

Service Provider of the Year 2024
FCM India by The Economic Times Travel & Tourism Awards

Plug and Play’s Corporate Innovation Award 
2022 and 2018  

Best User Experience - Mobile App
Mumbrella Travel Marketing Awards 2019 

Innovative Use of Technology in Customer Service 
Gold Stevie Award, Asia 2019  

Sam - GTMC Innovation Award 2017
(now The Business Travel Association) 

Our People and Clients

 

Katie Toth, Event Manager, FCM Meetings & Events America

Katie Toth

Event Manager, FCM Meetings & Events America
Katie Toth, Event Manager, FCM Meetings & Events America

Katie Toth

Event Manager, FCM Meetings & Events America
Cvent Superstar, 2024 Cvent Excellence Awards
Karly Ash, Head of Global Account Management

Karly Ash

Head of Global Account Management
Karly Ash, Head of Global Account Management

Karly Ash

Head of Global Account Management
Top Female Mentor, GBTA WINiT Awards 2024
Sandra G Espada

Sandra Espada

Chief Product Officer
Sandra G Espada

Sandra Espada

Chief Product Officer
With a keen eye on the evolving digital landscape and a passion for addressing unmet needs, Sandra aims to revolutionise customers' digital experiences and make travel smoother than ever. She brings 20+ years in product management and technical consulting, skilled in orchestrating diverse teams and navigating intricate organisational landscapes with agility.
Charlene Leiss

Charlene Leiss

President, FCTG Americas
Charlene Leiss

Charlene Leiss

President, FCTG Americas
Charlene has over 30 years of travel industry experience. She started her career with Boston-based Garber Travel, which was acquired by the Flight Centre Travel Group (FCTG). She led FCTG’s corporate brands in the USA as President for four years, achieving double-digit, often record-setting growth year over year. Charlene has been recognised by the industry on numerous occasions for her outstanding performance, including GBTA’s WINiT Top 40 Women in Travel in 2019.
Heidi Walker, General Manager, Flight Centre Travel Group, New Zealand

Heidi Walker

General Manager of Flight Centre New Zealand 
Heidi Walker, General Manager, Flight Centre Travel Group, New Zealand

Heidi Walker

General Manager of Flight Centre New Zealand 
Leader of the Year at HeadFit Awards
Brittany Burbridge, Events Team Manager, FCM Meetings and Events UK

Brittany Burbidge

Events Team Manager, FCM Meetings & Events UK
Brittany Burbridge, Events Team Manager, FCM Meetings and Events UK

Brittany Burbidge

Events Team Manager, FCM Meetings & Events UK
Conference News 30underThirty 2022
Travel Team of the Year with RSA Insurance, Business Travel Awards Europe 2020 | FCM Travel

Travel Team of the Year with RSA Insurance

Travel Team of the Year with RSA Insurance, Business Travel Awards Europe 2020 | FCM Travel

Travel Team of the Year with RSA Insurance

Business Travel Awards Europe 2020
Reservations Team of the Year – FCM Medical Repatriations Team, Business Travel People Awards 2020 | Awards & Accreditations | FCM Travel

Reservations Team of the Year - FCM Medical Repatriations Team

Reservations Team of the Year – FCM Medical Repatriations Team, Business Travel People Awards 2020 | Awards & Accreditations | FCM Travel

Reservations Team of the Year - FCM Medical Repatriations Team

Business Travel People Awards 2020
Marcus Eklund

Marcus Eklund

Global Managing Director
Marcus Eklund

Marcus Eklund

Global Managing Director
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.

Champions in the workplace

Great Place to Work 2024-25
Certified - Australia, Cambodia, Canada, China, Denmark, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Saudi Arabia, South Africa, Spain, Switzerland, Thailand, UAE, UK, USA, Vietnam
UK – Best Workplaces in Consulting & Professional Services™ List 
India – Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services 2024

Great Place to Work - India 
Certified - 2023  

Great Place to Work - UK 
2023 – Best Workplace for Women 
2023 – Top 30 in Great Place to Work’s Best Workplace rankings 

TTG Awards 
Most LGBT Friendly Travel Company 2019 

New Zealand HR Awards 
2023 – Employer of Choice > 200 staff 
2023 – HR Team of the Year < 500 staff  

Great Place to Work – Middle East  
2018-2019 - Certification for Great Place to Work  
2020 - Best Workplaces for Women in the GCC 

HappyIndex At Work by Choose My Company 
6 years in a row - FCM France 
7 years in a row - FCM Switzerland 
2 years in a row - FCM Spain 

GoodLife Fitness Health and Wellness Leadership Award 
Canada 

Ultimately, we care mostly what our customers say

 

The biggest compliments we get are from our clients. Read their rave reviews for our legendary teams and seamless technology.

 

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