Das Management Team von FCM Deutschland

Mit seiner langjährigen Erfahrung in der Reisebranche bringt Marcus eine Fülle von geschäftlichen, operativen und Branchenkenntnissen in seine Rolle ein. Marcus beaufsichtigt die kontinuierliche Entwicklung von FCMs globalem Vertrieb, Account Management und Markenstrategie. Als globaler Leiter von FCM arbeitet Marcus eng mit dem globalen Führungsteam des Unternehmens sowie mit den regionalen Managern der FCM-Betriebe in den Regionen Asien-Pazifik, Amerika, Europa, Naher Osten und Afrika zusammen.

Als Global Sales Leader konzentriert sich Alex auf die Strategieentwicklung für das globale Vertriebsteam von FCM. Er beaufsichtigt die globale Koordination und das Management der multinationalen Vertriebspipeline von FCM und arbeitet eng mit regionalen Vertriebsleitern zusammen, um die globale Vertriebsplattform des Unternehmens und das multinationale Kundenwachstum im gesamten Netzwerk zu stärken. Alex bringt fast 20 Jahre Erfahrung in der Reise-, Tourismus- und Vertriebsbranche in diese Rolle ein.

Jo has been in corporate travel all through her career, and has gained extensive knowledge and experience across a number of sectors within it. Working in a TMC environment for over fifteen years is where her knowledge and influence was developed as an innovator in developing preferred supplier managed programmes. Jo then moved to numerous interim consulting roles from ACTE as Regional Director for EMEA where she focused on industry education to setting up the Global Corporate Sales department for Qatar Airways in Doha before founding Nina & Pinta Consulting Services. Nina & Pinta was a consulting firm specializing in the travel space with 2 distinct divisions. Jo’s consulting projects at Nina & Pinta ranged from working with corporations in procurement on corporate travel programmes focusing on programme efficiency and optimization to developing training workshops that include sales effectiveness, negotiations training and working with procurement. Jo has also written numerous white papers in conjunction with the UK Business Travel Association on TMC pricing and RFP processes. Jo joined FCM Travel in October 2021, and from January 2022 Nina and Pinta will also integrate into the FCM business.

Michel’s extensive 20-year career in the travel technology industry spans diverse roles in research, development, product management, solution design and sales at multi-national technology organisations such as Oracle and Amadeus. Michel has a vast knowledge and understanding of the travel technology industry, and practical experience in planning and delivering modern complex solutions to customers both large and small. He joined FCM in 2017 as Chief Technology Officer, rising to VP Global Customer Solutions in early 2019 and charged with delivering first class solutions to new and existing enterprise level customers. Michel is now Chief Product Officer for the business globally, focussed on delivering innovative customer focussed technology product. During his time at FCM he has played a key role in helping position the TMC as a technology leader in the travel management space.

Paul’s career with Flight Centre Travel Group began in the UK, where he held the role of group CFO for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic, where he had a central role in ensuring FCM and its sister corporate brands were successfully steered through this challenging period.

Scott ist seit über 4 Jahren in der Geschäftsreisebranche tätig und kommt aus einer Reihe von Schlüsselpositionen im Marketing in den Bereichen privates Gesundheitswesen, internationale Auktionshäuser und Wohltätigkeit. Scott ist verantwortlich für das Management der Marketingstrategie, des globalen Marketings, der Kommunikation und der Öffentlichkeitsarbeit von FCM. Scott wird dafür verantwortlich sein, das kontinuierliche Wachstum und die Konsistenz der Marke FCM in allen Märkten, in denen wir tätig sind, sicherzustellen.

Shaun ist seit mehr als 15 Jahren in der Reisebranche tätig und verfügt über umfangreiche Erfahrung in den Bereichen Produkt, Change Management und in Führungspositionen. Als Global Implementation Director beaufsichtigt er die Strategie, Prozesse und Teams von FCM von dem Moment an, in dem wir einen Kunden an Bord aufnehmen, bis hin zu dem, wie wir ihn operativ betreuen. Shaun hat einen MBA von der Murdoch University in Australien.

Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM’s sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy’s focus is delivering a superior customer service experience that clients won’t receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.

Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.

In Billy’s 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM’s President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.

With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programs.