Complicated travel tech?

Let's fix that.

The FCM Platform has one goal in mind: to break down any preconceived notions you may have about enterprise corporate travel management technology. Complex doesn’t have to mean complicated, and that’s exactly what our platform provides: holistic, integrative, and innovative travel management tech that you don’t need a map to navigate.

We’re the antithesis of inflexible and proven change makers.

See it to believe it – set up a chat with our experts to demo the FCM Platform.

The FCM Platform: Our proprietary solution to your travel tech woes.

All-in-one-platform. Booking, approvals, duty of care, reporting, and more – the FCM Platform does it all. Even better, we will integrate with your OBT, HR tech, and third-party apps of choice, all housed under single sign-on.

Powered by AI reporting. Your travel reporting should give you the information you need, right when you really need it. Fueled by advanced Microsoft Power BI prescriptive analytics, you can generate custom reports from ultra-specific queries at the click of a mouse.

Agile mindset. We’re prepared for the present, the future, and the unexpected. Our software development is based on what our customers need, not on what we prefer. You can rest assured that the FCM Platform is outfitted with the tools and features you need to stay ahead of the curve.

You deserve the best. Beware of the travel tech red flags.

Don’t allow your relationship with your TMC to become a bad romance. Be on the lookout for the travel tech red flags when identifying who to send to RFP.

They show, don’t tell.

It’s very easy for anyone to demo the same three key points of their platform, but do they explain exactly how they will improve your travel program’s day-to-day operations?

It’s their way or the highway.

“We don’t integrate with that.” “You must use our booking tool.” “We can’t connect your third-party apps.” We don’t share our APIs.” Need we say more?

They only provide self-service.

If a travel tech vendor’s SLA doesn’t provide any human support by either live chat, phone, or email, then you aren’t partners in travel program transformation – you’re simply transactional.

Toyota's travel program is living proof.

FCM developed a custom, improvement-driven approach for manufacturing client Toyota Motor North America, taking their complex travel program and delivering “Travel Reimagined”. We met their goals of program enhancement by creating regional technology customizations, conducting a thorough onboarding, and leaving space for further program evolution.

An Improvement Driven Approach

Not all employees use travel tech the same. Roles, region, requirements all change how users interact with your tech. This is why we built a persona-based platform structure with 4 different OBT subsites and 10 different instances of our online tech platform. Each houses different views, travel policies, and information pertinent to the specific user group.

Customized Technology Solutions

The days of slow data delivery and errors in expense management procedures are over. FCM’s Chrome River integration alleviated internal friction between Toyota Motor North America’s travel program and accounting team. This integration allows for viewing of data from multiple sources and can provide side-by-side insights with travel data.

An Agile Implementation

Unfortunately, Toyota Motor North America’s implementation and onboarding was scheduled during a very difficult time (hint: it was in 2020). However, that didn’t stop FCM from providing a robust and engaging online experience for their users by ultimately conducting 33 virtual training sessions to 2,562 attendees.

“We came at [FCM] with a host of pain points that we wanted them to solve, and they rose to the challenge. Anything that was clunky or manual, we wanted gone. They looked at our current processes and made suggestions on what could be better.”

Rebecca Jeffries, Travel & Event Services Manager, Toyota Motor North America

“Having reliable travel data is non-negotiable for Groupon. We rely on this information for budgetary and reconciliation purposes. This solution not only fixed the issue with past reporting, but the translation table will ensure that fewer human errors are made in the future.”

Nicole Vespa, Groupon

“From the very beginning, we talked through our focuses and implementation plan with FCM. The team were super agile. They knew what was really critical to get this up and running, and what could wait."

Nichola Rimmer, Global Category Manager of JTI Travel & Events