Technogym in the Nordics, a prominent provider of fitness equipment and wellness solutions, was expanding across the region. An efficient, personalised approach to managing business travel was needed. They turned to FCM Travel to address the company’s unique needs across multiple countries.
First up, Norway
FCM’s corporate travel services were first introduced to the Technogym team in Norway. Following high satisfaction rates and positive feedback, Technogym recognised the advantages of consolidating their travel management under a single Nordic supplier. So, they made the decision to collaborate with FCM across all the Nordics for business travel requirements.
The high satisfaction levels from our Norwegian operations, combined with the advantages of having a Nordic supplier, influenced our decision to extend the collaboration
Streamlining for across the Nordic region
It was time for a comprehensive strategy across not just the Nordic region, but the end-to-end business travel journey. Following recommendations from the FCM Nordics team, Technogym introduced a single user-friendly platform to book and report on business trips. Customisable travel policies were implemented, in alignment with Technogym’s corporate policies and preferences. Traffic light indicators for travel bookings and travel approvers were introduced, so the team could understand what was allowed to be booked.
To complement the technology, the Technogym team were supported by a personalised travel service through our consultants. They can be contacted any time to help with complex itineraries or in an emergency.
Results: enhanced efficiency for everyone
Technogym's corporate travel experience has been transformed following FCM Travel's attentive approach and tailored solutions. Since centralising travel bookings and management to FCM, Technogym in the nordics has seen many positives including:
- Simplification of administrative tasks.
- Praise for the online booking platform.
- Usefulness of travel statistics to provide valuable insights.
- Personalised and professional travel service from the FCM team, meaning smoother travel experiences.
- Enhanced financial tracking and reporting, thanks to individual invoices per country.
We have appreciated the user-friendliness of the technology and how smooth it is for employees to book trips online.