FCM Travel Named Hong Kong’s Leading Travel Management Company

FCM Travel has been named Hong Kong’s Leading Travel Management Company. FCM, one of the world’s largest travel management companies, has also been named Asia’s Leading Travel Management Company for 9 consecutive years at the prestigious World Travel Awards 2023.

“It is truly an honour, and we could not have achieved this without the unwavering support of our customers and our amazing team. FCM Asia has had a roaring performance in corporate travel and has gained market share in Asia through key customer wins, with a retention rate of more than 98 per cent amongst existing customers, said Bertrand Saillet, Managing Director, FCM Asia.

“Our investments in technology allow us to offer solutions on par with market expectations whilst offering the best customer experience. FCM’s proprietary new platform directly targets customers’ pain points with current and legacy corporate travel technology.”

“The in-house solution is an omnichannel offering designed to address six key pillars: a globally consistent booking experience; always available travel assistance; traveller safety and wellbeing support; sustainability; AI-powered reporting and savings, and flexible integration capabilities. This has helped position FCM as the preferred Travel Management Company in Asia and this award reinforces that,” added Saillet.

“Hong Kong was one of the last to re-open its borders in Asia and we have strengthened our commitment to China’s Greater Bay Area through expanding our office in Guangzhou to support our customers in Hong Kong as well as achieve further synergy within GBA. This award is a testament to the trust of our customers and the passion and commitment of our team,” said Calvin, General Manager, FCM Hong Kong.  

The World Travel Awards was established in 1993 to acknowledge, reward and celebrate excellence across all tourism industry sectors.