Welcome Onboard. Now you can travel smoothly in just 14 days
We can provide overarching service costs and the lowest-cost price options, while reducing complexity with value-adding technology (management of process, infrastructure, and people). But, we understand the thought of change can be daunting.
But what if we told you that this is the perfect time to reassess your travel management? Or that we can onboard your business in just two weeks? Honestly, the process is a lot simpler than you think.
Here’s how we’ll get you up, up and away in 14 days (or less).
The key to success
Each and every client who comes onboard, not matter how big or small, will be assigned a dedicated Account Manager to help get their programme up and running.
Concerned about the time it’ll take to gather the necessary information and set up new online systems? Fear not. Alongside a team of travel experts, your Account Manager will take control of all the admin, information gathering, training, change management and support so you can get on with what’s important: the success of your business.
And if your team hasn’t travelled much in the last 18 months, your AM will review and update your travel and duty of care policies – as well as looking at cost management measures. All without eating into your time or affecting your day-to-day responsibilities.
Even better? Your Account Manager will be with you for the first year, designing and nurturing the perfect programme to meet your business’s unique needs. After this, they’ll be on hand to perform an annual review.
The sharpest tools in the box
Even before the pandemic, advancements in technology were transforming the travel industry. COVID-19 (and the need to monitor the situation at home and abroad) has fuelled innovation and the right tools are now essential when it comes to seamless, stress-free and oh so simple travel management.
FCM’s market-leading tech includes:
- An online booking tool which is easily customised to your needs
- A mobile app for itinerary management and instant comms while out on the road
- A global, interactive travel map with up-to-the-minute information
- Duty-of-care capabilities like traveller tracking and safety dashboards
- Streamlined approvals and reporting.
- Click here to find out more about our technology offering for start-ups and SMEs. It’s a game changer.
Dedicated support
Facing unexpected disruptions or last-minute changes during travel can be a real hassle. Flight cancellations, unforeseen events – they all add stress to an already demanding situation.
But fear not. At FCM, we've got you covered 24/7 with our local team of experts. Whenever a travel hiccup occurs, day or night, your travelers can rely on us. With just a quick phone call, an FCM expert will jump into action, managing and resolving any challenge that arises.
Imagine having a dedicated expert in your corner. Well, with FCM, you do. We'll provide you with a designated point-of-contact for all your queries, along with access to our full team of experts who are well-versed in navigating the various restrictions you might encounter – whether at home or abroad.
Introducing MarketPlace
Did we mention that there’s never been a better time to consider the services of a TMC? And not only because of the personal, hands-on service mentioned above, but because of the savings we can deliver.
Our global footprint and impressive buying power means we’ll be able to identify savings; deliver enviable travel perks (like early check-in and late check-out); and negotiate unbeatable rates on your behalf.
FCM MarketPlace is our internal airfare and hotel rate sourcing platform which means you will always get the best value rate when you book with FCM.
Through MarketPlace, your travel expert or booker can pull rates from a variety of sources, including:
- Public rates
- TMC-exclusive rates
- FCM-negotiated rates
- Aggregators and third-party sources like Expedia and Booking.com
Click here to find out more about our travel solutions for growing small and midsize companies.