REPORT

State of the Market 2024-2025  



Business travel programs are always at the center of change. From evolving business goals to integrating new technology; travel managers are rethinking ‘normal’ to evolve programs to be fit for modern workplaces.  

To assess expectations for 2024 and 2025, FCM surveyed its customers about their intentions for the 12 months ahead. 

 

FCM State of the Market Report


What to expect 

Get the pulse of corporate travel and what your industry peers are focusing on with these insights. In this report, you’ll get insights into: 

  • Corporate travel program priorities for 2025​ 
  • Travel spend for meetings, events, and conferences 
  • Sentiment towards NDC and use of AI 
     

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Melissa Elf, Global Chief Operating Officer | FCM Travel

COMMENTARY 

Travel remains valuable for businesses of any size, but programs are coming under increased scrutiny. Travelling is still important for business growth, meeting customers and connecting with team members. 

But there is an increased desire to measure the overall return on investment of a travel program, and it goes beyond dollar savings. Because of this, the purpose of the trip and its ROI is still in the spotlight for many travel managers.  

                               Melissa Elf, Global Chief Operating Officer