What's on the mind of our leaders? Hear about major trends and what's happening in the TMC world from the team at FCM, all recorded at Business Travel Show Europe 2022.
Marcus Eklund, Global Managing Director on:
Travel's recovery post-COVID.
What FCM's global priorities are for months ahead.
FCM's approach to environmental sustainability.
Jo Lloyd, Head of Global Account Management & Consulting on:
How we achieve sustainability goals with clients.
Why sustainability can't be in a vacuum.
How to differentiate between Account Management and Consulting.
John Morhous, Chief Experience Officer on:
How FCM Extension is transforming the online booking experience.
The development of FCM Booking.
How FCM Booking is already being used by clients.
Mick Heitzinger, Director of Account Management EMEA and Laura Saville, Head of Account Management UK & Ireland on:
What's on the mind of our clients and how we're advising.
How FCM Platform will elevate the customer experience.
Why platform is an exciting development.
Michel Rouse, Chief Product Officer on:
The development approach for FCM Platform.
What differentiates FCM Platform in market.
What feature he's looking forward to seeing released in the next 12 months.
Andy Hegley, Managing Director UK & Ireland on:
Priorities in his new role.
What FCM is seeing in the post-pandemic environment.
Challenges coming out of the pandemic.
What to expect from the UK and Ireland markets.
Yvonne Keller, Business Development, Ireland and Karen Gleeson, Director of Account Management, Ireland on:
How the business travel market in Ireland is faring.
How FCM operates in Ireland.
The biggest trend in the Irish business travel sector.
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