FCM delighted to support new Reconciliation Action Plan

FCM as part of the Flight Centre Travel Group, has strengthened its commitment to reconciliation with the release of the company’s new two-year Reconciliation Action Plan (RAP).

Formally endorsed by Reconciliation Australia, the plan was released Monday 14 February, following National Apology Day.

FCM’s ‘Innovate RAP’ outlines the business’s commitment to specific deliverables that are based around the core pillars of relationships, respect and opportunities. Each pillar includes numerous actions and deliverables. Each deliverable has a timeline and owner.

The plan provides tangible benefits for Aboriginal and Torres Strait Islander peoples, emphasising the importance of fostering consultation and collaboration. RAPs also help to empower and inspire FCM staff to contribute to the process.

FCM General Manager, Melissa Elf, said the release of the company’s endorsed RAP plan was a significant milestone in FCM’s and the broader company’s journey towards reconciliation.

She said FCM had been instrumental in FCTG’s reconciliation journey, initially instigating a Western Australian working group in 2014 to focus on developing a RAP plan for the FCTG group.

“Since then, our team has been actively supporting and encouraging the company’s initiatives in this area,” Melissa said.

FCTG’s RAP journey towards reconciliation includes a unique spectrum of initiatives to strengthen the company’s relationship with and opportunities for Aboriginal and Torres Strait Islanders. Initiatives in play include partnerships with over 70 Aboriginal and Torres Strait Islander clients, alongside other customers who work primarily in Aboriginal and Torres Strait Islander communities.

The company also works closely with other organisations including Baidem, a cybersecurity supplier who we have been in partnership with since 2019. Our Baidam partnership allows FCTG to support employment pathways in IT, through educational scholarships in cybersecurity training.

Late 2019 FCTG partnered with the Queensland Aboriginal and Torres Strait Islander Foundation, The Johnathan Thurston Academy and The Girls Academy to launch FCTG’s first Indigenous Art Competition.

The winner’s artwork is displayed within our Innovate RAP. Art competition winners can also spend a day at FCTG to understand careers not only in the travel industry, but also in the corporate world of creative design.