INSIGHTS
Elevating your event using technology
Talking tech with Chris Di Pasqua Event Technology Developer, FCM M&E
As an experienced tech developer, Chris can be found flexing his considerable creative and tech skills to transform events. Having worked across both web development and account management, during his 14 years at Flight Centre, Chris also understands the client’s mindset. Most of all, he loves problem solving, thrives on the creative challenge of building event websites and apps and savours the satisfaction of seeing it all come to fruition.
What are your go-to event tech tools?
There are so many different tools available to use at different stages of the event lifecycle and FCM Meetings and Events has bought the best together in our Event Management Software. Add a tailor-made Event Website and customised Event App and you’re ready to make a powerful impression. Whether an event is relatively small, big or massive, the use of these technologies helps to drive attendee engagement for a more interactive and personal experience.
How does tech deliver efficiency and value?
In so many ways both big and small – before, during and after an event! From online delegate registration and payment, through to delegate comms and post-event surveys. Our job, and the tech we use, is designed to look at an event holistically and to streamline both client and delegate processes from beginning to end.
Our Event Management Software pulls together all event elements, from processing registration, to travel and accommodation, the agenda, speaker bios, marketing and reporting. Data captured in the registration process can be used to automate pre-event comms and to drive DIY attendee check-in at event kiosks. App data can also be efficiently analysed post-event to provide client with feedback reports, engagement insights and to identify areas for future improvement.
What are the event tech essentials?
A fully customised and branded Event Website and Event App are powerful, ‘must-have’ tools for a cohesive and successful event.
An Event Website can generate excitement and provide an interactive platform for attendees, suppliers and sponsors. It’s the place people will turn to first for more agenda information, speaker bios, FAQs, registration, interactive maps, exhibitor info and past event feedback.
A branded Event App is a vital attendee tool available 24/7 which they can use for contactless check-in, to see their personalised agenda, travel bookings, to receive important alerts and to participate in polls and Q&A sessions.
With the increasing focus on sustainability, this tech can eliminate the need for printed materials too, because essential information is available to access online.
What's a typical event tech timeline?
The event tech build process has three main phases.
How can tech spice things up?
With so much new tech coming online – it’s game on. We're seeing AI, Augmented and Virtual Reality, and Gamification all changing the event space. AI’s driving personalisation with its ability to analyse attendee preferences, interests and provide recommendations for sessions. While AI powered chatbots can provide real-time assistance, to improve response times and free up human resources.
Augmented and Virtual Reality are revolutionising content by supporting the incorporation of pop up, interactive content and bringing attendees together to participate in a virtual world or even a product demonstration.
There’s a lot of fun to be had with gamification too! It has the ability to drive engagement and to reward attendees for completing certain tasks, such as attending a morning meditation session, with prizes on offer to keep people engaged.
Aren’t Apps just for the tech savvy?
Not at all! If clients are unfamiliar with tech – that’s fine, that’s what FCM Meetings and Events is here for. We get that not everyone wants to know how all the technology works, they just want the results it can offer.
FCM Meetings & Events tech is a game-changer
Don’t know where to start? We get it – let the tech gurus at FCM Meetings and Events guide you. Our specialists can elevate your next event with innovative tech that will change your perception of what’s possible. Because beyond FCM Meetings and Events’ renowned event management and group travel expertise, you’ll find true inspiration in our cutting-edge tech and creative development that delivers something magical.
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