INSIGHT
ICYMI: Here are 4 things you didn’t know the FCM Platform could do
It’s no secret that the FCM Platform is changing the way we think about travel technology. It’s your single-entry point to your travel tech stack, unifying core travel tasks within a seamless user experience for all.
By now, you’ve probably explored a lot of what the Platform can do for you, your travellers, and your travel program. But even the most thorough explorers can miss something, so we chatted with our Global Solutions Engineering team to uncover their favourite not-so-hidden gems.
1. AI-powered itinerary imports
Picture this...you're attending a crucial conference, and accommodation is part of your delegate package. Or you have booked airport transfers for your trip directly with the provider. You already know FCM Mobile puts your FCM-booked itinerary in your pocket, but did you know that you can use AI to import bookings made elsewhere? Simply forward your booking details via email to trips@fcmtravel.com and leave it to artificial intelligence to do the rest!
2. The information travellers need, all in one place
For the frequent business traveller, timely trip updates and alerts are paramount. After being on the road for a while, many travellers find themselves with a library of apps just so they can keep up with what’s going on. But FCM has a solution for that – also found within FCM Mobile is a single feed that aggregates all key messages and push notifications. Flight delayed? It’s in the app. Safety alerts? Find them in the app. Need to send out mass updates to all your travellers? The app can make it happen for you, with the help of FCM’s digital assistant, SAM.
3. Reports that are as simple as query, click, go
Search engines are great. Every question we have has an answer in just a few taps. And it may seem like just a dream that your travel program reporting could operate the same way, but with FCM, that dream is a reality. You can turn analytics into action by simply prompting FCM Reporting with your burning travel queries: What is my cost per mile? What is my air travel’s carbon footprint? Are my travellers taking too many red-eye flights? What is the spend variance of my hotel program? The options are as endless as the questions you have.
4. A customised experience, whether you’re traveller, manager, or arranger
It’s important that your travel tech is feature-rich, so it covers all your travel needs (and wants!). But if those features overwhelm users when they log in, feature-rich can soon feel like a feature deficit. The FCM Platform lets you build custom landing pages per user type, or persona, to ensure that the information they need to do their job is served up first in an organised and seamless manner. So whether you want ‘My trips’, ‘My Company’, ‘Safety & Risk’, or ‘My Travellers’ to take the top spot when you log in, the FCM Platform has you covered.
Keen to learn more?
These are only just some of our team’s favourite features – there’s a whole lot more to discover. If you want to learn more about how the FCM Platform can support your travel program (and find out how to use some more fan-favourite functionality), reach out to your Account Manager today.