Flight Centre Travel Group Half-Year FY25 Financial Results
26 February 2026 – Flight Centre Travel Group (ASX:FLT) has released its half-year results to the Australian Securities Exchange. Please click here to view the full announcement.
FLT has achieved an AUD$117 million underlying profit before tax (UPBT) for the 2025 fiscal year first half - the result represents a seven per cent year-on-year growth.
The corporate business delivered a two per cent increase on its strong FY24 H1 Total Transaction Value result and a four per cent UPBT increase to AUD$96 million during a short-term period of consolidation while the business embedded Productive Operations initiatives to help unlock a new era of more profitable growth.
Comments by Renos Rologas, General Manager, FCM Travel ANZ:
“In the first half of FY25, FCM Travel has continued to demonstrate our industry-leading position in the Australian and New Zealand market.
“We’ve had some incredible successes, and we’re very proud that we hold on to our valued customers, achieving a customer retention percentage in the high 90’s. This just goes to show that what we deliver for our customers is exceeding their needs and answering their pain points.
“It’s evidenced in our outstanding customer reviews, which have seen us achieve a high CSAT scores and NPS ratings in the first half. This level of customer satisfaction is amplified by our strategic wins, such as the recent partnership with major mining company Perenti.
“We’ve set new records in productivity, particularly in our automation efforts, which are a testament to our focus on efficiency and value for our clients, and that’s only looking to improve and grow over the remainder of the financial year.
“Particularly in relation to the customer experience, in which businesses are able to self-service and make quick changes to travel while they’re on the go, without needing to make a call or send an email.
“Globally, FCM has rolled out new technology and enhanced our platform to meet the growing demand for self-service options.
“In this market, we’ve successfully implemented significant online changes, and we have some very exciting technological innovations in the pipeline, which will come to fruition over the coming months.
“Beyond our investment in tech and self-service capability, we are heavily investing in our people, and in providing our customers with more content through new supplier partnerships.
“Our focus on our technology, our people, and our content is paramount, as this is the combination that we know enhances the customer experience and is what puts FCM at the front of the crowd.
“I’m incredibly grateful for the dedication and hard work of our exceptional team, who continually propel us to new heights. With their support, I’m confident that FCM and our loyal customers have an exciting second half ahead.”
